![]() If you are a victim of identity theft and submit a valid investigative or incident report or complaint withĪ law enforcement agency or the Department of Motor Vehicles, the fee will be waived for adding the freeze. Click here to manage a Fraud Alert on Experian’s website. Both a Security Freeze and a Fraud Victim Statement will prevent you from ordering a credit report or activating a new Connect account at These MUST be removed or lifted before you can order credit or activate an account. IMPORTANT: A Fraud Alert Victim Statement is very different than a Security Freeze.
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